Tel : 07737 304 851

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 Piano Service


    I recently requested Robert Crawford to tune my 1912 Steinway Model O piano and also to resolve a few problems with its action.  Robert       removed the keyboard to investigate the faults and he then showed me exactly what was wrong and clearly explained how the instrument required some attention to several problems with its action. Before taking the keyboard and action away to his workshop for regulation Robert provided me with an estimate of the likely amount of time and cost involved.  I was delighted when Robert returned the parts and refitted them ahead of schedule and also under-budget.  After re-tuning and some final adjustments I was absolutely delighted with the vast improvement in touch and sound of the piano.  I have no hesitation in recommending Robert as he is clearly passionate about his craft and he takes pride in delivering a good service to his clients.


Leslie Mitchell




Wedding Hire:

Many thanks for the excellent hire service of your Yamaha Grand for my daughters wedding. Delivered on time, tuned on site after delivery, the instrument looked great. More to the point it sounded perfect and felt great to play. Many happy guests and three very happy pianists!!

Action work:

While tuning my Yamaha U3, Robert spotted some issues with the piano. After explaining to me his findings clearly I decided to take his advice and have the loop strings replaced as well as having the piano regulated. Robert completed the work promptly and afterwards the piano felt and sounded a better piano. The touch is now even and consistent so I get the sound I’m expecting from every note, every time. As a piano teacher I need my students to be taught on an instrument which is even throughout and well maintained.  I greatly appreciated Robert’s expertise at each stage of the work. I will definitely be getting my piano tuned annually from Robert.

Richard Gault DipLCM

iano teacher)

Piano Hire:
“I recently used the services of Benny Crawford Piano Tuners ( and have to say what wonderful customer services I received.  My own piano was past its sell-by date but I was able to rent a piano from them at a reasonable rate for my daughter to practice on for her music GCSE. I found them to be very pleasant and professional people who were true to their word and more than helpful and accommodating. I would have no issues whatsoever in recommending them to anyone in the future.
Well done and thank you once again.
Linda Lancaster, Newtownards.”

Piano Sales:
Having been interested in buying a piano and not wanting to go through my local piano store (it’s very very expensive and i’m only starting to play and a student), i went on the internet and found Benny Crawford and Son pianos.
I saw one that was in my price range and emailed about it, within 40mins Robert had gotten back to me with all the information i had asked for and when i emailed back confused after seeing another piano on his site that i liked and not being able to choose (not knowing much about pianos) he got straight back to me with all the advice i needed and advised me on which would suit me best.
By the next morning i knew what i wanted and that night by 8pm he had the piano sitting in my dinning room!! (i live in derry and he drove the whole way free of charge!!! 70/80miles !!!) The piano sounds brilliant, looks great and i couldn’t be happier!!
He also gave me a ton of advice about when it will need tuned, where to keep it, how to look after it etc.. i will gladly recommend Robert to anybody looking for a piano!!! Affordable, good quality and exceptional service!!!
Thanks again for everything!!!

Piano Sales:

When we were looking around for a piano for our daughter Robert had been highly recommended to us by a piano teacher. The range of pianos for sale was very good and at very reasonable prices, compared to others we had looked at. Robert’s knowledge and expertise was evident and he gave us very good and honest advice. He also went out of his way to deliver this to us before Christmas at very short notice and during a heavy snow fall!. My daughter loves her piano and plays it every day. After sales service was also excellent and we received a free tuning a few months later as promised. A minor fault with the practice pedal was also repaired.

I would strongly recommend Robert Crawford for Piano sales or Tuning.

David Guiney

Piano Sales:

Robert was recommended to us several years ago by my daughters piano teacher, when we were looking to upgrade our piano. On visiting the showroom we were shown a wide range of pianos in both tone and price. We didn’t really know a lot about pianos so advice was essential. The history of each piano was given to us and we had the opportunity to play on each to our satisfaction in order to make our decision. My daughter’s teacher came with us so he could play them for us to help us choose.. No pressure was put on us to buy and we were left with plenty of time to make our decision. We finally chose an upright Yamaha. It was more expensive than we had budgeted for but the quality of tone was just so beautiful. Robert made the whole process easy, delivering and placing our new piano and taking the old one out for us.

We love our piano. There isn’t a day goes by where it is not played. My daughter gets so much pleasure from it and her playing has improved immensely.

I now regularly receive a reminder form Robert to advise that tuning is due. Everything is made easy and after sales service is very good.

I cannot emphasis how delighted we are with our purchase and the service that we received from Robert Crawford at ‘Benny Crawford & Son’ and would highly recommend him.

Delia Keeling

Piano Sales:

As a first time buyer of a piano I spent alot of time looking around different places and shops to find the right piano for me. I eventually came across Roberts website although it wasn’t the closet to home we decided to give them a ring to arrange a viewing, just from that single phone conversation I could tell how welcoming and family run the business was, they were also very flexible with times as well which was a bonus. when choosing the piano I was able to play every piano available and got to spend as much time as I wanted with each one, which to me was really important as I believe the piano picks its owner. The prices varied to suit alot of budgets and I ended up with a steinhoven brand new, which I know I got at a bargain price especially after shopping around, included in the price was a brand new stool, free delivery and first free tuning once the piano had rested after being delivered. I also purchased 2 of the piano lamps which I had searched everywhere for and couldn’t seem to find them anywhere, they are not your typical bendy light but are proper classical pieces of art which finish the piano of perfectly they are a bit pricey compared to bendy lights but set the piano off beautifully and are perfect in every way for reading music or just a focus light on your piano. I have had my piano now for around 8 months and even now the standard of which Robert and his family carry on the customer service is amazing I get regular tunings and dont have to ring up for them they automatically send me an appointment and if I doesn’t suit they are flexible for me to change it. so if you are considering buying a piano whatever your budget why not give them a call and see for yourself.

Many thanks,

Piano Sales:

I have known Benny Crawford and his son Robert for nearly ten years. Initially they tuned an old family heirloom piano, though a beautiful piece of furniture was not really a fully functional instrument. When I began teaching private piano lessons I quickly realized it needed replacing.

I had no idea really how to go about purchasing a new piano. I spoke to different people but it was Robert Crawford who really gave me the most knowledgeable and professional advice. Robert worked easily within my budget and as a piano teacher recommended a U1 Yamaha. I was invited to try out the instrument before I made the decision to buy it. The quality of tone was excellent and the instrument itself looked just beautiful. I felt as if I was getting a wonderful deal and value for my money.

The instrument was carefully delivered to my home, then allowed to settle before it was perfectly tuned to concert pitch. The piano is an absolute delight to both play and listen to and it is also thoroughly enjoyed by both my piano pupils, my family and myself.

Rachel O’Neill

On-line Piano Stool Sales:

To Benny Crawford and Son, Piano Tuners

I would like to thank you for the mahogany leather rise and fall piano stool which I ordered on your website. The stool is beautiful, top quality, and I am very pleased with it.

Thank you also for making the delivery so promptly. My parents tell me the gentleman who came and assembled the stool was very friendly and helpful.

Looking forward to many happy hours playing.

John Hegarty
25 Glenmillan Park

On-line Piano Stool Sales:

A big big thank you for the great and fast service we received from you.  The fab piano stool looks great by the piano and the piano is sounding brilliantly following your retuning.

Many thanks.

Michael and Rebecca Shannon